Privacy Policy
Last updated: June 10, 2026
This Privacy Policy explains how CoinKaya collects, uses, stores, and protects information when you visit our website, create an account, use our cryptocurrency market tools, portfolio features, watchlists, price alerts, API services, or other related services.
By using CoinKaya, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our website or services.
1. Information We Collect
We may collect different types of information depending on how you use CoinKaya.
1.1 Account Information
When you create an account, we may collect information such as your name, email address, password, profile details, subscription status, account preferences, and communication settings.
1.2 Portfolio, Watchlist, and Alert Data
If you use our portfolio tracker, watchlist, or price alert features, we may store the cryptocurrencies you add, transaction records you enter, target prices, alert preferences, watchlist items, portfolio balances, and related account activity.
CoinKaya does not require access to your exchange account, wallet private keys, seed phrases, or recovery phrases for basic portfolio tracking. You should never share private keys or seed phrases with any website, app, or person.
1.3 API and Usage Data
If you use CoinKaya API services, we may collect API key information, request logs, endpoint usage, response status, usage volume, timestamps, IP addresses, and technical information required to provide and secure API access.
1.4 Payment and Subscription Information
If you subscribe to a paid plan, payment processing may be handled by third-party payment providers. We may store subscription status, plan type, billing cycle, transaction references, and related billing metadata. We do not directly store full credit card numbers unless explicitly stated by the payment provider or required by applicable law.
1.5 Technical and Device Information
We may automatically collect technical information such as IP address, browser type, device type, operating system, referring pages, pages visited, session duration, language preferences, and diagnostic logs.
1.6 Cookies and Similar Technologies
CoinKaya may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, improve site performance, analyze traffic, and provide a better user experience.
2. How We Use Your Information
We may use collected information for the following purposes:
- To provide, operate, and maintain CoinKaya services.
- To create and manage user accounts.
- To display portfolio, watchlist, and price alert data.
- To provide API access and monitor API usage.
- To process subscriptions and manage billing status.
- To personalize your experience and remember your preferences.
- To improve website performance, security, and reliability.
- To detect abuse, fraud, spam, unauthorized access, or technical issues.
- To send account-related messages, verification emails, password reset emails, alerts, and service updates.
- To analyze traffic, usage trends, and feature performance.
- To comply with legal obligations and enforce our Terms and Conditions.
3. Cryptocurrency Market Data and Third-Party Sources
CoinKaya displays cryptocurrency prices, charts, market capitalization, trading volume, exchange information, news, events, wallet information, and related market data from third-party data providers, public sources, APIs, RSS feeds, and external services.
Third-party data may be delayed, incomplete, inaccurate, or unavailable at times. CoinKaya does not control how external data providers collect or process information on their own platforms.
4. Third-Party Services
CoinKaya may use third-party services to support website functionality, analytics, payment processing, authentication, email delivery, market data, charts, embedded widgets, advertising, security, and infrastructure.
These third-party services may collect information according to their own privacy policies. Examples may include payment processors, analytics providers, hosting providers, email service providers, cryptocurrency data providers, exchange widgets, and social login providers.
If you use a third-party exchange widget, such as an integrated buy/sell or swap widget, the transaction process may be handled by the external provider. CoinKaya is not responsible for the privacy practices, transaction processing, fees, rates, or policies of third-party providers.
5. Cookies
Cookies help us improve your browsing experience and understand how users interact with CoinKaya. Cookies may be used for login sessions, language preferences, dark mode preferences, analytics, security, and website performance.
You can control or disable cookies through your browser settings. However, some parts of CoinKaya may not function properly if cookies are disabled.
6. How We Share Information
We do not sell your personal information as a core business activity. However, we may share limited information in the following situations:
- With service providers who help operate CoinKaya, such as hosting, email, analytics, payment, security, and infrastructure providers.
- With payment processors to complete subscriptions and billing operations.
- With authentication providers if you choose to use social login.
- When required by law, regulation, legal process, or government request.
- To protect the rights, safety, security, and integrity of CoinKaya, our users, or the public.
- In connection with a business transfer, merger, acquisition, restructuring, or sale of assets.
7. Data Retention
We retain personal information only for as long as necessary to provide our services, maintain account records, comply with legal obligations, resolve disputes, enforce agreements, prevent abuse, and improve security.
If you delete your account, we may delete or anonymize your personal information, unless we are required to retain certain data for legal, security, accounting, fraud prevention, or operational reasons.
8. Data Security
We use reasonable administrative, technical, and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
9. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information.
- Object to or restrict certain processing activities.
- Request a copy of your data in a portable format.
- Withdraw consent where processing is based on consent.
- Opt out of certain communications or marketing messages.
To exercise your privacy rights, please contact us using the contact details listed below. We may need to verify your identity before processing your request.
10. Email Communications
CoinKaya may send you account-related emails, security notifications, password reset emails, price alert notifications, subscription updates, and service-related messages.
If you subscribe to newsletters or marketing emails, you may unsubscribe at any time by using the unsubscribe link in the email or adjusting your communication preferences.
11. Children’s Privacy
CoinKaya is not intended for children under the age of 13, or the minimum age required by the laws of your country. We do not knowingly collect personal information from children.
If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to delete such information.
12. International Users
CoinKaya may be accessed by users from different countries. Your information may be processed and stored in countries where our servers, service providers, or partners operate.
By using CoinKaya, you understand that your information may be transferred to and processed in countries that may have different data protection laws than your country of residence.
13. External Links
CoinKaya may contain links to third-party websites, exchanges, wallets, data providers, news sources, advertisers, or other external services. We are not responsible for the privacy practices, content, security, or policies of external websites.
We encourage you to review the privacy policies of any third-party websites or services you visit.
14. Financial and Investment Disclaimer
CoinKaya provides cryptocurrency market data, charts, news, tools, portfolio tracking, and related information for informational purposes only. Nothing on CoinKaya should be considered financial, investment, legal, tax, or trading advice.
Cryptocurrency markets are volatile and involve risk. You are responsible for your own research and decisions.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we may update the “Last updated” date at the top of this page.
Your continued use of CoinKaya after changes are posted means you accept the updated Privacy Policy.
16. Contact Us
If you have any questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:
Email: [email protected]